Invite-only pilot · Early access
Follow up on every missed call, without the scramble.
Customer Recovery AI helps service businesses reply to missed callers by text. You get a suggested follow-up to review, safeguards for opt-outs and quiet hours, and customer replies organized into appointment requests you can confirm.
Honest status: we're in an invite-only pilot using fictional data. The product does not send real texts yet.
When you can't pick up, the next move is theirs.
Service businesses miss calls for ordinary reasons. A caller who can't reach you may simply try the next company on the list. A quick, polite text keeps the conversation going until you can talk.
You're on a job
Hands full, phone in the van. The call goes to voicemail, if the caller leaves one at all.
It's after hours
Calls arrive when nobody's at the desk. Texting back late at night isn't welcome either.
Follow-ups slip
Between jobs, it's easy to forget who called and what they needed.
How it works
Four steps, with a person in charge of every message.
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A missed call is logged
The caller, time and any voicemail note appear in your inbox.
Simulated in the pilot -
A reply is suggested
A friendly follow-up is drafted from the call details. Today this uses built-in templates; AI-written drafts are planned.
-
You review and send
Nothing goes out without a person. The first text names your business and includes "Reply STOP to opt out."
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Replies become appointments
When a customer suggests a time, it becomes an appointment request you confirm or decline.
Built carefully from the start
Every feature below works today in the demo or the pilot. We'll tell you when something is simulated.
Human review before sending
Suggested texts are drafts. A staff member reviews, edits and sends each one.
Opt-outs respected
STOP and similar replies block further texts; START opts back in. Consent changes are kept as a history, and in the pilot the database itself blocks texts to opted-out customers.
Quiet hours
Texts are held back late at night and early in the morning, using your business's time zone in the pilot.
Appointment requests
Times mentioned in replies, like "Friday at 2pm", become requests you can confirm or decline.
Private workspaces
Each business's customers and conversations are kept separate, enforced by database security rules.
Invite-only accounts
Pilot accounts are created by invitation, with verified email, password reset and "sign out everywhere".
See the demo
A 34-second walkthrough of our browser demo. Everything shown uses fictional people and phone numbers, and nothing is sent to a real phone.
Read the walkthrough as text
- The demo opens with fictional sample data. A banner says everything is simulated.
- A missed call is simulated. The caller's voicemail mentions a leaking water heater.
- A follow-up text is suggested, labelled "Template engine (demo)", with a short note explaining why.
- A staff member sends it. The first text includes "Reply STOP to opt out."
- The fictional customer replies with a time, which becomes a pending appointment request.
- The staff member confirms it and the appointment shows as booked.
- The settings page lists the quiet-hours and opt-out safeguards.
| Feature | Browser demo | Database mode (pilot) |
|---|---|---|
| Missed calls | Simulated | Simulated fictional sample callers |
| Suggested replies | Yes template-based | Not yet staff write texts |
| Sending texts | Simulated | Simulated saved, never sent |
| Customer replies | Simulated scripted | Simulated entered by staff |
| STOP / START opt-outs | Yes | Yes enforced by the database |
| Quiet hours | Yes your device's time | Yes business time zone |
| Appointment requests | Yes | Yes |
| Saved data | In your browser only | Private database, separate for each business |
| Real texting and phone connections | Planned | Planned |
| AI-written drafts | Planned | Planned |
Want to try it yourself? Request early access below and we'll arrange a live walkthrough.
Request early access
We're inviting a small number of service businesses to try the pilot and shape what we build next.
- A walkthrough of the demo and pilot
- A say in which features we build next
- Fictional data only until privacy controls for real customers are ready
We'll only use your details to reply about early access. See our privacy notice.
Please fix the following
Thanks, we've received your request.
We'll email you about early access. There's nothing else you need to do.
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Questions
Can I use Customer Recovery AI today?
Not with real customers yet. We're running an invite-only pilot with fictional data while we finish real texting, phone-system connections and privacy controls. Request early access to join.
Does it send real text messages?
No, not yet. In the demo and the pilot, every text is simulated: nothing reaches a real phone. Real texting is planned and will keep the same opt-out and quiet-hours safeguards.
Where does the AI come in?
Today, suggested replies come from built-in templates and simple rules that recognize things like STOP or a requested time. We plan to add AI-written drafts, and a person will still review every message before it's sent. Opt-out handling will always use fixed rules, not AI.
Which businesses is it for?
Service businesses that book appointments by phone, like plumbers, electricians, HVAC and cleaning companies. If that's not you but you're interested, tell us about your business in the form.
Will it make my texts legally compliant?
It includes safeguards such as opt-out handling, opt-out instructions on the first text, quiet hours and human review. These are helpful defaults, not legal advice. You remain responsible for following texting rules, so please check your obligations with a qualified professional.
What happens to the details I send?
We store them securely and only use them to reply about early access. We don't sell them, and we delete inquiries after 12 months. Read the privacy notice for details.